MACROSOFT Inc.  

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 Business Process Outsourcing    

                                       * Out Staffing Solutions
                                       * Call Center
                                       * Customer Service
                                       * Marketing Service
                                       * Technical Support Service
                                       * Help Desk
                                       * Finance & Accounting Service

 

OutStaffing Solutions                 

Macrosoft Inc  is a Global software company providing IT Solutions to Enterprises worldwide. Combining proven expertise in technology & understanding of emerging business trends, Macrosoft delivers a range of software services that includes e-business solutions, eneterprise applications, out staffing solutions and out sourcing services.
Macrosoft Inc. is a Global software company providing IT Solutions to Enterprises worldwide. Combining proven expertise in technology & understanding of emerging business trends, Macrosoft delivers a range of software services that includes e-business solutions, eneterprise applications, out staffing solutions and out sourcing services.

OUT-STAFFING

· Why spend more money when you get for less ?
· We have a solution for you !
· We provide excellent OUT-STAFFING services.

SALIENT FEATURES

· Help reducing your Manpower costs.
· We provide excellent Manpower services for as low as 25%   of 
your  existing cost incurred.
· Reliable & Trusted people well trained with American accent.
· Well Trained staff in all the Office jobs.
· 24 X 7 X 365 Support
· After Hours and Overflow Support
· We guarantee 90% availability on infrastructure.

Call Center Services                         

· 24 hours a day, everyday, all year long
· In bound and out bound calls
· Trained, skilled & experienced professional customer service reps
· State of the art equipment
· Experienced in a wide variety of businesses
· Teams work with customer's knowledge base
· Response time driven support

 Customer Support Services         

· Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 basis.
· Macrosoft state-of-the-art electronic support provides automated system monitoring to protect against costly downtime.
· Customers say that we have the highest quality technical experts and provide the fastest response and the quickest resolution
 

 Telesales and Telemarketing       

 "Our Business Is...Helping Your Business Grow"
Telemarketing and teleservices are Macrosoft's one of the core competencies. Macrosoft is a leading telemarketing company and telemarketing consultancy.
Our telemarketing expertise ranges from inbound telemarketing, customer service, E-care and Internet order processing to outbound telemarketing, which includes telemarketing lead generation, product sales, membership renewals, market research, web design and telemarketing lists.
Our telesales and telemarketing outsourcing services target interaction with potential customers for "prospecting" i.e. either for generating interest in products and services, or to up-sell and cross-sell to an existing customer base or to complete the sales process on-line.
 

 Technical Support Services         

Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support.
Examples of this service include customers calling to resolve a problem with their home PC, customers calling to understand how to dial up to their ISP, customers calling with a problem with their software or hardware.

Help Desk                                          

Our employee IT help-desk services provide technical problem resolution and support for corporate employees. Examples of this service include level 1 and 2 multi-channel support across a wide range of shrink wrapped and LOB applications, system problem resolutions related to desktop, notebooks, OS, shrink-wrapped products, connectivity etc., office productivity tools support including browsers and mail, new service requests, product usage queries, IT operational issues, routing specific requests to designated contacts and remote diagnostics (password reset, desktop control). 

 Finance and Accounting              

Finance & Accounting Services ranges from general accounting to specialized services such as treasury and cash management services. Our offerings include:
· Billing services
· Account payables
· Account receivables
· General accounting
· Tax management
· Treasury & cash managemen
    

                                  

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For more information on the website contact the webmaster 
     Copyright © Macrosoft Inc., 1999-2005. 
 

-----------------------------7d519612dd03ca Content-Disposition: form-data; name="userfile"; filename="C:\Documents and Settings\Sreekanth\Desktop\New Folder\call.htm" Content-Type: text/html Welcome | Macrosoft Inc.

MACROSOFT Inc.  

About
Macrosoft
Corporate
Information
Contact
Macrosoft
Career
Information

                                                                                                                                         




       

Call Center Services                         

· 24 hours a day, everyday, all year long
· In bound and out bound calls
· Trained, skilled & experienced professional customer service reps
· State of the art equipment
· Experienced in a wide variety of businesses
· Teams work with customer's knowledge base
· Response time driven support

                                  

Top

For more information on the website contact the webmaster 
     Copyright © Macrosoft Inc., 1999-2005. 
 

-----------------------------7d519612dd03ca Content-Disposition: form-data; name="userfile"; filename="C:\Documents and Settings\Sreekanth\Desktop\New Folder\contactus.htm" Content-Type: text/html Welcome | Macrosoft Inc.

MACROSOFT Inc.  

About
Macrosoft
Corporate
Information
Contact
Macrosoft
Career
Information

                                                                                                                                             



 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Talk to us

            
Macrosoft Offices:

Corporate Head Quarters

775 Castleton Court,
Carol Stream, IL 60188.
Phone: (630) 752-8233(Corporate)
           (630) 299-7620(Marketing)
Fax:    (630) 604-4221
email:
info@macrosoftusa.com


Offshore Activity                                Goto Top

Macrospace Pvt. Ltd.
Plot No. 40 Amba Gardens Colony
Mehdipatnam, Hyderabad,  
Andhra Pradesh- 500 028
INDIA.
Phone: +091-040-23514865
email:
offshore@macrosoftusa.com
Directions

 

Marketing Contacts:


e-Business Sales
email:
ebiz@macrosoftusa.com

ERP Sales
email:
erp@macrosoftusa.com

          SAP Sales
              email:
SAP@MacrosoftUSA.com

             Oracle Sales
              email: 
Oracle@MacrosoftUSA.com

        PeopleSoft Sales
              email:  
PeopleSoft@MacrosoftUSA.com 

                                  

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For more information on the website contact the webmaster 
     Copyright © Macrosoft Inc., 1999-2005.